Emporio Hotel & Suites Cancun

ex. The Royal Mayan

Blvd. Kukulcan, Retorno Gucumatz, Km. 17 Lt 49, Cancun, Mexico, 77500show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  67 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

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Overview

The attractive 4-star Hotel The Royal Mayan offers shuttle service, room service and shopping service.

Major Cancun sights, such as Musa Museo Subacuatico de Arte and Museo de Arte Popular Mexicano are located nearby.

The hotel is easy access to the white beach in Cancun.

Cancun International airport can be reached in 20 minutes by car from Hotel The Royal Mayan.

Rooms

Hotel The Royal Mayan provides guestrooms appointed with central heating, a safe, a balcony and a phone. Hotel The Royal Mayan features rooms with the ocean view. Guests can make use of a shower and a hairdryer.

Eat & Drink

Poolside bar is available on site. Captain's Cove serve a selection of meals within 250 meters from the venue.

Services

Guests will enjoy using bicycle rentals when exploring the sites of Cancun.

Relax

The on-site treatments feature steam baths and massage. The hotel provides mountain biking, beach volleyball and golf for an active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   9.  Number of rooms:   399.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Coffee shop

Breakfast room

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Snorkeling
  • Tennis
  • Volleyball
  • Golf course
  • Table tennis

Services

  • Paid shuttle service
  • Room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Breakfast room
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Packed lunches
  • Buffet breakfast

Business

  • Business centre
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Umbrellas
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Ocean view
  • Pool view

Room features

  • Individual air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Microwave
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 11 yearsExtra bedChildren above
11 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Mayan MuseumMayan Museum400 ft
Museo Maya de CancunMuseo Maya de Cancun400 ftHotelera Cancun Quintana Roo Blvd. Kukulcan Km 16. 5 Esq. Gucumatz
Playa DelfinesPlaya Delfines4300 ft Cancun 77710Mexico
El Rey Ruins (Zona Arqueologica El Rey)El Rey Ruins (Zona Arqueologica El Rey)4800 ftBlvd Kukulcan Km 17 Zona Hotelera
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El Rey mayan ruinsEl Rey mayan ruins4600 ft
Kukulcan MallKukulcan Mall2.1 mi
La Isla Shopping MallLa Isla Shopping Mall2.6 mi
Backstage TheatreBackstage Theatre1.8 mi
Culinary Center: Restaurant and Cooking SchoolCulinary Center: Restaurant and Cooking School1.4 miRetorno del Rey #36, Zona Hotelera Ritz-Carlton, Cancun
Avenida KukulkanAvenida Kukulkan2.1 mi CancunMexico
Kukulcan Plaza Kukulcan Plaza 2.1 miBlvd. Kukulcan km 13 Zona Hotelera
Museo Sensorial del TequilaMuseo Sensorial del Tequila2.1 miBlvd. Kukulcan km 12.5, zona hotelera En El Segundo Piso de la Tienda la Europea
Playa MarlinPlaya Marlin2.2 mi CancunMexico
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Getting around
Airports
Cancun International (CUN)7.0 mi
Playa Del Carmen (PCM)36.9 mi
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Reviews
8.2
FabulousBased on  67  reviews

Rating by category:

10.0
Rooms
10.0
Location
  • 8.0
    Fabulous

    The location is great as its right at the beach. Also the staff is very friendly and the hotel was very clean. Great place for a family holiday.

  • 9.6
    Exceptional

    We like the entire Royal family.

  • 10.0
    Exceptional

    great clean facility Great beach bar service.

    too many steps from/to beach. WAY too many to make a beach walk enjoyable

  • 8.8
    Superb

    The suite and the pool area

  • 10.0
    Exceptional

    its so close to the beach. and the hotel has fancy pools and bars. the location is near the shopping mall (Liverpool), its also nice.

    the toilet in our room was stopped up and flooded, but they cleaned up asap. thus it was not such a big problem.

  • 7.4
    Very good

    They got every thing you need for the holiday, laundry, supermarket, restaurant, so you can just relax inside hotel. The bus stop is just on the front door if you want to go somewhere along the Zona Hotelera.

  • 5.4
    Guest rating

    Nice big room, very good breakfast for 180 pesos, convenient store.

    Small double bed, sea view from a ver small corner, only complimentary soap, no shampoo at all, squeaking sounds with the wind at night, very unfriendly receptionist, shuttle service from and to airport not arranged although we asked for it in our booking. It is not free anyway. We were looking for a shuttle at the airport at arrival for half an hour and ended up in a collectivo for 16$ per person, stopping everywhere.

  • 10.0
    Exceptional

    We have been staying at the Royal Resorts every Oct/Nov for the last 13 years, and we absolutely love it! The Royal Mayan is our favorite! Manuel is the bartender at the Royal Mayan...not only does he make the best drinks, he recommends the best places to eat, drink, shop, party....etc. He makes us feel like family!

  • 10.0
    Exceptional

    The staff was excellent, beach access was great, pools wee great, food and alcohol w both excellent

    room wireless weak and slow

  • 2.8
    Guest rating

    In pictures looks nice but actually the only nice thing may be its easy access to the beach.

    - Attitude of staff. - it is dark - i did not like the arrangement of A and B rooms to transform single rooms to suites.

  • 4.2
    Guest rating

    Pague la reservación desde enero creí obtener una buena suite en lugar de eso me dieron una frente el estacionamiento el camión recogía basura bajo mi terraza en recepción al llegar no había quien atendiera muy mala imPresión no vuelvo

  • 2.8
    Guest rating

    nothing

    everything is bad people are treated like cattle

  • 9.2
    Superb

    Price and easy to travel to city center

  • 10.0
    Exceptional

    If I coming back to cancun I will definitely go bk to the total Mayan !!

  • 9.2
    Superb

    comfortable room, beautiful resort

    you wouldn't know you were in Mexico - just like America needs more quick food options

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Highlights
8
FabulousBased on  67 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 11 yearsExtra bedChildren above
11 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Cancun International (CUN)7.0 mi
Playa Del Carmen (PCM)36.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room